Bringing critical public spaces and services to the residents of Gulfton.
Gerald D. Hines College of Architecture
Gateway Park is a massive community center, park, and short-term housing solution in the Gulfton super-neighborhood of Houston, TX. Meant to be a new central hub, it provides spaces and services that are specifically tailored for the population.
Gulfton, once a primary resettlement site for newly-arrived refugees (a "gateway community"), is now one of the most dense and culturally diverse neighborhoods of Houston, TX. However, Gulfton is not without its troubles—nearly half of its households earn < $25,000 and are medically uninsured.
Moreover, the area was initially built for short-term profitability from young, white "swinging singles" and now struggles to accommodate its current demographic. Of primary concern are youths, who account for 1/3 of the population, have few outlets for activity, and are at risk of developing violent behavior.
Gateway Park's goals, then, are severalfold:
The idea is simple: Create compelling recreational spaces, but then insert the social programs as a "filter" between these spaces and the residential areas.
Thus, to access the highly-coveted sports fields, playgrounds, and the like, community members must pass through beneficial services such as healthcare, career assistance, and language education. This, combined with tight integration between these services and the park, maximize their utilization.
Lastly, the third leg of the stool: the product that researchers (Vetty employees) use to actually conduct the background checks.
This is a basic researcher workflow. Note that it is divided into 3 stages:
Generally, teams of researchers are assigned to different accounts, with each member taking on a specific phase. Due to Vetty's limited resources, individual researchers take on their own accounts and conduct all 3 phases.
The main focus of the researcher dashboard is the "Adjudication Needed" column, which uses a simple "yes" or "no" to indicate when there is a pending task. Hovering over the cell in the column brings up more detailed information.
Because researchers are trained users, the dashboard can adopt more complexity for more power. Below, custom components that allow each column to be independently searchable:
Much like the client portal (for account managers), the candidate details are where most of the tasks are done:
The researcher portal is now undergoing a major redesign to accommodate larger teams. Stay tuned!
Whew, that's it! A complete Consumer Reporting Agency platform from scratch. As of this writing, Vetty has experienced a 10x increase in MRR and is now undergoing a serious M&A bid. If you have any questions, or would like to work together, please don't hesitate to reach out at email@example.com.